Privacy Policy

We extend our warm welcome to the privacy policy that delineates how Tranquil Life manages your personal information as you engage with our comprehensive mental health services. This policy underscores our commitment to safeguarding your data, elucidating our practices concerning its collection, utilization, and protection. By partaking in our services, you inherently endorse and acquiesce to the tenets set forth in this policy

Information We Collect

Personal Information
When you register for our services, we diligently gather personal information, encompassing your name, contact details, and certain demographic particulars. This holistic compilation equips us to effectively engage with you and tailor our services to harmonize with your distinct needs and circumstances
Health Information
In harmony with the scope of our mental health services, we may also collect health-related data pertinent to furnish you with the most apt and personalized care. It is important to underscore that this category of information is treated with the highest degree of confidentiality and sensitivity
Payment Details
Facilitating seamless transactions, we do require financial information, such as your credit card particulars, to successfully process payments. Rest assured, this financial data is transmitted and stored with utmost adherence to rigorous industry benchmarks for data securitys

Usage of Collected Information

Service Delivery
The array of personal and health information we gather is primarily leveraged to underpin the core facet of our endeavor: providing you with our mental health services that are custom-tailored to resonate with your unique emotional and psychological landscape
Communication Facilitation
Your provided contact details serve as the conduit through which we convey crucial information, including appointment specifics, updates, and any other pertinent notifications germane to our services
Payment Processing
In the context of financial information, its use is singular in nature: to facilitate the seamless processing of payments and to uphold our adherence to the legal stipulations governing financial transactions

Data Security

Secure Storage
It is our solemn commitment that all amassed data is ensconced within our secure servers. These servers meticulously adhere to industry standards to ensure robust data security
Confidentiality Veneration
Our paramount commitment to confidentiality is mirrored in our strict control over access to your personal data. Only authorized personnel are granted access, further fortifying our resolve to uphold your privacy

Information Sharing

Third-Party Engagement
It's imperative to underscore that we exercise restraint in sharing your personal and health information with external parties. Such sharing is contingent solely upon operational necessities that underscore service delivery or upon legal mandates
Aggregated and Anonymized Usage
We may collate anonymized and aggregated data sets for research, analysis, and strategic refinement purposes, thereby assuring your privacy remains intact

Your Choices

Access and Correction Privileges Personal Information
You retain the privilege to access and rectify your personal information by initiating contact with us. For health information, the avenue for updating exists during your counseling sessions, ensuring a nuanced and secure approach.
Communication Tailoring
We honor your preference to opt-out of non-essential communications, thus vesting you with a measure of control over your engagement with us

Data Retention Dynamics

Duration Consideration
In adherence to operational necessity and legal requirements, we retain your personal and health data for periods that align with our service delivery and compliance obligations.
Anonymized Data's Role
We may maintain anonymized data for extended periods to facilitate research and analysis endeavors, dissociating this information from individual identities

Compliance Commitment

Legal Landscape
Our operational landscape complies with prevailing legal frameworks and regulatory requirements governing data protection and privacy right
Children's Privacy
We underscore that our services are not intended for individuals below the age of 18 unless the embrace of these services is accompanied by explicit parental or legal guardian consent.

Changes to Privacy Policy

We remain committed to transparency in our operations. In the event of amendments to this privacy policy, we will duly communicate these changes through our website. Your continued utilization of our services post-revision shall serve as a manifestation of your acceptance of the updated policy

Legal Jurisdiction and Dispute Resolution

These terms and conditions are governed by the laws of the jurisdiction in which Tranquil Life is registered. In the event of disputes arising from or related to these terms, both parties agree to adhere to arbitration proceedings in accordance with the rules set forth by the relevant arbitration authority

Connect with us

By engaging with Tranquil Life's mental health services, you are demonstrating your understanding, acceptance, and agreement to adhere to these terms and conditions. Should you have any inquiries or concerns, we encourage you to reach out to us.